Seller Policy

Veyra Source — Seller Policy

1. Product & Quality Assurance

All Veyra Source products are laboratory-grade research peptides manufactured under strict quality control. Every batch is tested by independent third-party laboratories and shipped with a complete Certificate of Analysis (COA). We guarantee a minimum purity of 99% for all products. All products are packaged in sealed sterile vials and stored under controlled conditions to maintain stability.

2. Ordering & Payment

• We accept USDT (TRC20) crypto payments, PayPal, credit cards, and Zelle.
• For PayPal, credit card, and Zelle payments, please contact our dedicated support team to complete your order.
• Orders are confirmed within 24 hours of payment verification.
• All prices are listed in USD on our official website.

3. Shipping & Delivery

• US Warehouse (In Stock): Orders ship within 24 hours and arrive in 2–5 business days.
• Custom / Made-to-Order: Lead time is 2–4 weeks depending on complexity, then shipped express.
• We ship worldwide via trusted carriers including DHL, FedEx, and EMS.
• A tracking number is provided for every order as soon as it ships.

4. Returns & Refunds

• If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos of the package and product. We will replace the item or issue a refund at no extra cost.
• Due to the nature of laboratory products, opened or reconstituted vials cannot be returned for a refund.
• Approved refunds are issued to the original payment method within 3–5 business days.

5. Privacy & Security

• We treat your personal information with strict confidentiality and never share it with third parties.
• Secure and discreet packaging is used for all shipments.
• Your order history and payment details are encrypted and protected.

6. Customer Support

• Every customer is assigned a dedicated one-on-one support specialist for pre-sale consultation, order assistance, and after-sales service.
• Support available 24/7

7. Compliance

• All products are for laboratory research use only. By placing an order, you confirm that you are a qualified researcher or laboratory professional and that you will use the products in compliance with your local laws and regulations.
• Veyra Source reserves the right to update this policy at any time. The latest version will always be published on this page.